Investment and business process software vendor, DST International (DSTi), has sold its automated workflow solution to Retirement Benefits Fund (RBF) of Tasmania. RBF will begin implementation of the AWD system in September 2005.

RBF is Tasmania’s public sector superannuation fund and has been Tasmanian-owned and operated since it was established in 1904.

In 2004, the Fund recognised the need to improve the management of its current business processes and undertook a review of possible business process management solutions.

“We realised that we needed to implement new cutting-edge technology across the business to better focus our staff on high value actions, management on the true cost of doing business and improve our commitment to our customers with enhancements such as self-service website capabilities. Our selection of DSTi we believe is in line with our business objectives -– namely providing a great return on investment for our members. We are glad to say that at the end of an exhaustive twelve month evaluation process they are the right fit for our business,” said Simon Gilles, CEO, Retirement Benefits Fund.

The implementation of the AWD solution is designed to transform each letter, email, fax or phone call received into a format that is easily accessible by all RBF staff, and reduce the manual processing of paper documents within the organisation.

According to Ian Mathieson, CEO of DSTi Australasia, “This fully integrated solution allows organisations to become more efficient, more accountable and more cost effective."