Telstra's IT services arm KAZ has appointed former EDS executive Leisa Hart to the senior role of chief of operations for KAZ, reporting directly to CEO Mike Foster.

“Leisa also held roles as a Service Delivery Executive and Director of Automated Operations during her eight years with EDS. Prior to this, she held a number of senior roles in operations, software and systems delivery for ICT leaders including IBM, Computer Associates and StorageTek.

“Her immediate task is transforming KAZ’s and Telstra’s Business Process Management Systems in order to facilitate responsive and ever changing service provisions.”

Hart said KAZ was well positioned to deliver business benefits to Australian customers, leveraging Telstra’s ICT resources and the plethora of new technologies now reaching Australian markets.

“What KAZ brings to the market is an unmatched ability to bring a real-world focus to developing technology-based solutions to business problems.  Recent examples – such as KAZ’s utility-based services offerings, and the development of an SMS-based security solution for a leading Australian banking institution – evidence our ability to examine issues from a business point of view, and develop a highly effective, highly appropriate solution.”