Israel-based NASDAQ listed call centre solutions provider, NICE Systems will acquire its largest Australasian distributor, Hannamax Hi-Tech Pty Ltd, for $1.8 million in a one-time cash instalment plus a future earn-out based on performance.

Hannamax has worked with NICE Systems since 1993, during which time it has captured a base of high profile customers, including the country’s top five banks, leaders from the insurance industry, the country’s leading outsourced contact centers, as well as government organisations.

NICE will be take-over approximately 17 employees from Hannamax as part of the deal. The acquisition will also enable NICE to expand and strengthen the company’s support organisation in the region.

“The Australian market is important to our success in APAC,” said Doron Ben-Sira, president NICE APAC. “We expect this transaction to bring immediate value to our existing and potential customers through enhanced support with direct presence and contact with our important base of Australian customers.

“With NICE’s proven track record of successfully integrating acquired businesses, we are looking forward to seamless business continuity with a relatively straightforward integration.”